Privacy Policy

Divine Resort & Spa, Rishikesh respects the privacy of all our guests, and we are committed to protecting it. To best serve you throughout this website, you may be asked to provide a variety of information, such as name, mailing address, telephone number, email address, credit card information, etc. This information will allow us to provide a personalized experience for each visitor to our website.

This website does not collect, save or store any personal information from visitors that simply browse this website, unless you voluntarily and intentionally provide it to us. We do not collect personal information without your knowledge or consent. Any personal information that is requested on our Web site is necessary in order to perform a particular service, such as processing your reservation, etc. We request personal information from you in order to process online reservations. You must provide contact information (such as name, mailing address, telephone number and email address) as well as financial information (such as credit card number and expiration date, etc.) in order for us to process your reservation. This information is used for billing purposes and to reserve a room. If there is a problem with a reservation, the information provided will also allow us to contact you. Hotel Pacify Hills is committed to the security of the data collected on this website, and treat all information you provide us as confidential.

Hotel Policy

According to government regulations, a valid Photo ID has to be carried by every person above the age of 18 staying at the hotel. The identification proofs accepted are Drivers License, Voters Card, Passport, Ration Card. Without valid ID the guest will not be allowed to check in.

The primary guest checking in to the hotel must be at least 18 years of age. Children accompanying adults must be between 1-12 years.

The inclusion of extra bed with a booking is facilitated with a folding cot or a mattress as an extra bed.

Early check-in or late check-out is subject to availability and may be chargeable by the hotel. The standard check-in time is 2 : 00 PM and the standard check-out time is 11 : 00 AM. After booking you will be sent an email confirmation with hotel phone number. You can contact the hotel directly for early check-in or late check-out.

The room tariff includes GST. The amount paid for the room does not include charges for optional services and facilities (such as room service, mini bar, snacks or telephone calls). These will be charged at the time of check-out.